The team at AB Removals have put together a list of frequently asked questions that might help you along the way.
If any of our FAQ’s don’t answer your question, please call us on 1300-884-089 or shoot us an email email@example.com , we would love to answer any question you have.
Is the quote free of charge?
Yes. We give free quotes. Even if you require us to come for an on-site quote, you will not be charged or be obligated in anyway.
Does AB Removals provide packing/unpacking services and packing materials?
Packing and unpacking needn’t be an overwhelming task that you face alone. We are happy to assist you. Please have a look at our packing page for more details and information on our affordable packing materials packages.
As part of our service, we will arrange the content in the new house as to your request and will finish the job only when you are fully satisfied.
Am I insured?
Yes. You are covered by public liability insurance and cargo insurance.
Can I move interstate with AB Removals?
Sorry, but no. We only service throughout WA.
Do you work Sundays and Public Holidays?
Yes, we do. The only different is that on Sunday and Public Holidays, a minimum of three hours apply.
Can I ask for a fixed quote rather than an hourly rate?
We can provide you with a fix quote but it is generally cheaper to choose an hourly rate.
When we estimate a fix quote we will calculate the maximum time it will take. We also must take under consideration factors that may arise during the move: traffic or weather conditions; assess at the drop-off; packing or unpacking services; disassemble or reassemble of furniture; parking issues at the drop-off etc.
What if I need to change the date of the booking?
Just give us a call as soon as possible to 1300-884-089, there is no charge for changing the booking date.
I have heavy items like Pool table and Piano, can you help me with them?
We can take the heavy items with no extra charge. It is important when booking the job to let us know about the items, that way we will come with the right equipment.
What equipment the truck hold?
All of AB Removals trucks are fully equipped with the necessary tools of the trade: removals pads, trolleys, ties, straps, trolleys, packing tapes, and power Tools.
Can you assemble/disassemble furniture?
Yes, we will be happy to assist, as long as it’s not a specialist assemble or disassemble.
Can I help during the move?
Most definitely you can. The more you do the less time it takes, the cheaper the move gets.
We are always more than happy to answer any of your questions. You are welcome to contact us on 1300-884-089 or shoot us an email firstname.lastname@example.org